337 Terms of Use

When you open an account on 337, you agree to the terms that govern your use of our platform. These terms cover account creation, deposits and withdrawals, game rules, dispute resolution, and the jurisdiction-restricted nature of our service. We at 337 set out these terms to ensure transparency and to establish clear expectations between you and our platform.

Our 337 terms apply to all users regardless of location, but your ability to access and use our service depends on whether it is permitted by the laws of your jurisdiction. We do not offer our services in jurisdictions where online gaming or sportsbook activities are prohibited. By creating an account on 337, you confirm that you have reviewed these terms, understand them, and agree to be bound by them.

This page outlines the key terms governing your use of 337. For a complete understanding of your rights and obligations, please read this page in full. If you have questions about any term, contact our support team via live chat, email, or phone.

Account creation and your responsibilities on 337

To use 337, you must create an account by providing your email address and setting a password. You are responsible for keeping your password confidential and for all activity that occurs under your account. If you suspect unauthorized access to your 337 account, notify our support team immediately. We are not liable for losses resulting from unauthorized access if you have failed to protect your password or have shared it with others.

When you register on 337, you warrant that the information you provide is accurate and complete. You also warrant that you are of legal age and have the legal capacity to enter into these terms under the laws of your jurisdiction. If we discover that you have provided false information or that you do not meet eligibility requirements in your location, we reserve the right to suspend or terminate your account and return any remaining funds.

Our 337 account verification process requires you to upload a valid identification document and confirm your contact details. This Know Your Customer (KYC) process is mandatory before you can deposit funds or place selections. We use this information to verify your identity, prevent fraud, and comply with applicable regulations. Your verification documents are stored securely and are not shared with third parties except as required by law.

Deposits, withdrawals, and our 337 payment policy

We at 337 accept deposits through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet. Deposits are credited to your 337 wallet immediately (for digital wallets) or within one business hour (for bank transfers). You are responsible for ensuring that your deposit method is authorized and that you have the legal right to use it.

Withdrawals from your 337 account are processed through the same payment method you used for deposit, or through an alternative method you have registered and verified. To withdraw funds, you must submit a withdrawal request through your account dashboard, specifying the amount and your preferred payment method. Our system reviews your request for compliance with our verification requirements and applicable regulations. Processing times vary by payment method but are disclosed during the withdrawal request.

We do not impose hidden fees on deposits or withdrawals. Any fees charged by your bank or payment provider are their responsibility, not ours. We reserve the right to refuse a withdrawal if we have reasonable grounds to believe it violates our terms or applicable law. If we refuse a withdrawal, we will notify you of the reason and work with you to resolve the issue.

On 337: Your account balance is held in your 337 wallet and flows across all games—slots, live-dealer tables, and sportsbook. Deposits and withdrawals use the same payment method for security and compliance purposes.

Game rules and odds on 337

Every game on our 337 platform—slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook selections—operates under published rules. We display the complete rules, payout tables, and return-to-player (RTP) percentages before you play. Sportsbook odds are updated in real time and are displayed before you place any selection.

We do not alter odds, rules, or payout structures mid-session or retroactively. All game outcomes are determined by our certified random number generator (for slots and live games) or by the actual result of the sporting event (for sportsbook selections). If you believe an error has occurred, you may dispute the result within 30 days by contacting our support team. We will review your session history and respond to your dispute fairly and promptly.

We store all game rules and terms for a minimum of five years. You can request a historical copy of the rules applicable to any game you played at any time through your account portal or by contacting our support team.

Dispute resolution and our 337 commitment to fairness

If you have a dispute with 337—regarding a game outcome, a withdrawal, account access, or any other matter—you should contact our support team first. We are available via live chat (typically 30-minute response time), email (up to 24 hours), and phone. Our multilingual team will work with you to understand your concern and resolve it fairly.

If our support team cannot resolve your dispute to your satisfaction, you may escalate the matter to our compliance team by marking your message "Escalation" in the subject line. Our compliance team will review your case and provide a written response within five business days. If you remain unsatisfied after this process, you may pursue applicable legal remedies under the laws of your jurisdiction.

We at 337 are committed to fair dealing and transparent dispute resolution. We will not dismiss disputes without investigation, and we will provide clear explanations for our decisions. If we determine that an error occurred on our platform, we will correct it and compensate you appropriately.

Account verification: Required before deposits and withdrawals; uses your ID document and contact details for KYC compliance.
Payment methods: Eight options supported: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment.
Game rules: Published before play; outcomes determined by RNG (slots/live) or actual event result (sportsbook).
Dispute window: You may dispute a game outcome within 30 days by contacting support; escalation available if unresolved.

Prohibited conduct and account suspension

We at 337 reserve the right to suspend or terminate your account if you engage in prohibited conduct. Prohibited conduct includes, but is not limited to: using false or misleading information during registration, attempting to manipulate game outcomes or odds, colluding with other users to gain unfair advantage, using automated tools or bots to access our platform, attempting to access restricted areas of our system, or violating applicable law.

If we suspend your account due to prohibited conduct, we will notify you of the reason and the duration of the suspension (if temporary). If we terminate your account, we will return any remaining funds to your registered payment method within five business days. We will not restore access to a terminated account except in exceptional circumstances and only at our sole discretion.

We also reserve the right to refuse service to any user at any time, for any reason, subject to applicable law. If we refuse service, we will return any remaining funds to your registered payment method.

Jurisdiction and applicable law

Our 337 service is available only where local law permits. We do not offer our services in jurisdictions where online gaming or sportsbook activities are prohibited. You are responsible for verifying that access and use of 337 comply with the laws of your jurisdiction before you open an account.

These terms are governed by the laws applicable in the jurisdiction where you are located, to the extent permitted by those laws. If any provision of these terms is found to be unenforceable under your local law, that provision will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it will be severed, and the remaining provisions will continue in effect.

By using 337, you consent to the jurisdiction of the courts in your location for any legal proceedings arising from these terms or your use of our platform. You also agree that any dispute will be resolved under the laws of your jurisdiction, subject to applicable legal procedures.

Register and verify
Create your 337 account and complete identity verification before depositing funds.
Deposit via your preferred method
Choose from online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank; funds appear in your wallet immediately or within one hour.
Play games or place selections
Access slots, live-dealer tables, or sportsbook coverage of Liga 1, Piala AFF, and other events.
Withdraw your funds
Submit a withdrawal request through your account; funds are processed and returned to your payment method.

Our 337 commitment to transparency and fair dealing

We at 337 operate with transparency as a core principle. Our game rules are published, our odds are displayed in real time, and our account policies are clear and consistent. We do not hide terms in fine print, and we do not change our policies retroactively without notice. If we make changes to these terms, we will notify you via email and provide a 30-day notice period before the changes take effect.

Your use of 337 is governed by these terms and by our privacy policyTogether, these documents set out your rights and our obligations. If you have questions about any term or policy, contact our support team. We are available in English and Indonesian via live chat, email, and phone. Our goal is to ensure that you understand our terms and feel confident using our platform.

By continuing to use 337, you acknowledge that you have read these terms, understand them, and agree to be bound by them. If you do not agree with any term, you should not use our platform. Your continued use of 337 constitutes your acceptance of these terms as they may be updated from time to time.

Legal and jurisdiction information

Service availability

We at 337 offer our platform and games only in jurisdictions where local law permits online gaming, sportsbook activities, and related services. Our service is not available globally; access depends on your location's regulatory environment. We do not operate in jurisdictions where such services are prohibited by law. Our terms make clear that users are responsible for confirming their own eligibility and the legality of accessing 337 in their jurisdiction before opening an account or placing any selections.

The decision to restrict access in certain areas reflects our commitment to operating within legal boundaries. We do not categorize jurisdictions as "approved" or "unapproved"—that determination is yours to make based on your location's laws. If you are uncertain whether 337 is available in your jurisdiction, you should consult local legal resources or contact our support team. We are transparent about this limitation and will not knowingly serve users in jurisdictions where our service is prohibited. Your access to 337 is conditional on your compliance with local law.

Account eligibility

To open an account on 337, you must be of legal age as defined by the laws of your jurisdiction and meet any other eligibility requirements applicable in your location. We do not impose a universal age threshold; instead, we require you to comply with your local laws regarding participation in online gaming and sportsbook activities. During account registration and verification, we collect age-related information to confirm your eligibility under your local regulations.

Our verification process is designed to establish your identity and confirm that you meet applicable eligibility criteria. Once verified, you are permitted to deposit funds, place selections, and withdraw winnings according to our platform rules. If we discover that you do not meet eligibility requirements in your jurisdiction, we will suspend your account and return any remaining funds. You warrant that you have the legal capacity to use 337 in your jurisdiction; any use contrary to this warranty is your responsibility, not ours. We reserve the right to request additional documentation to verify your eligibility at any time.

Local-law responsibility

You are solely responsible for determining whether accessing and using 337 is legal in your jurisdiction before you open an account, fund your wallet, or place any selections. We do not provide legal advice, and we do not represent that 337 is legal or permitted in any specific location. The legality of online gaming varies significantly by country, region, and even locality; you must verify your own situation before use.

If you access 337 from a jurisdiction where its use is prohibited by law, you do so at your own legal risk. We are not liable for any legal consequences arising from your use of 337 in a jurisdiction where it is prohibited. Your access to 337 constitutes your acknowledgement that you have checked your local laws and determined that use is permitted. If your local law changes or if you move to a jurisdiction where 337 is prohibited, you are responsible for ceasing use immediately and requesting account closure if necessary.

Data and privacy scope

We collect personal data from 337 account holders for account creation, identity verification (KYC), payment processing, and fraud prevention. This data includes your name, date of birth, identification document, contact information (email and phone), and payment method details. We use this data solely for the purposes outlined in our privacy policywhich you should review in full before opening an account.

Your personal data is stored securely and is not shared with third parties except as required by law or as necessary to process your payments and withdrawals. We maintain your data for the duration of your account and for a retention period afterward as required by law. You have rights to access, correct, or request deletion of your data subject to legal and operational constraints; contact our support team to exercise these rights. Our privacy policy provides detailed information on data handling, storage, and your rights regarding your personal information.

Contact for legal inquiries

If you have legal questions, compliance concerns, or need to contact us regarding regulatory matters, you can reach our support team via email, live chat, or phone. Response times are typically subject to verification for live chat during business hours and up to 24 hours for email. For legal or compliance-specific inquiries, please mark your message "Legal Inquiry" in the subject line; these are routed to our compliance team and prioritized.

We are committed to responding to lawful requests, legal holds, and regulatory inquiries in a timely manner. If you believe we have violated local law or our terms in your jurisdiction, you are encouraged to contact us first to attempt resolution. If that does not resolve your concern, you may pursue applicable legal remedies under your jurisdiction's law. Our contact information is available in our FAQ section and on your account dashboard. We maintain records of all disputes and escalations for a minimum of five years.